3 Essential Steps to Save Your Google Business Profile from Review Loss
Losing a Google review is annoying, and losing a bunch is infuriating 🤬
To have any prayer of getting them back, you need to do a few things BEFORE the reviews go missing.
Here’s how to protect your reviews and put together your Google Reviews Go-Bag so that you’re ready.
Without these things, you’re fighting a steep uphill battle. Google support needs this information in order to do anything about it.
And doing this things will also give you what you need to make it easier to track, analyze, and utilize your reviews..
Here’s what to do…
1) Reply to all reviews
Studies show that all of the reviews that Google remove don’t have replies. And remember that Google is now reviewing replies for policy violations before publishing (like if you replied, “Thanks for the review! Your gift card is on its way!”)
2) Screenshots of reviews
Take screenshots of all your reviews like the example. Make sure to expand the reviews and replies to show the entire review and reply. And make sure you get the user name of the reviewer.
If you have a lot of reviews, this can be a pain, but not other way to do it (unless you create an AI agent to do it for you).
Zoom out as far as you can on your screen to fit as many in one shot as possible, while also making sure it can still easily be read.
3) Use Google Takeout to Export Your Reviews
Use Google Takeout to export your reviews.
Deselect all, then select only Google Business Profile data (unless you want other types of data too, then you can select those as well).
If you are asking, “Can’t I just give the screenshots of my reviews to AI and it can extract all the text for me instead of using Google Takeout?”…
Yes, you can and should do that, but having the official export file from Google is good to have as well.
